Cancellation / Refund / Change of Week Policies

SUMMER CAMP REFUND POLICY.
Full refunds, less a $100 administrative fee, less payment processing fees (if any), are available if requested before March 31, 2026. Partial or half refunds, less a $150 administrative fee, less payment processing fees (if any) are offered until May 1st, 2026. No refunds after May 2nd, 2026. Returned check fee is $40. Replacement receipts are available for $25 and will be Emailed to you upon receipt of payment.  Outstanding refunds and unresolved refunds that go beyond 180 days from the date of payment will be offered as credit for the following year. 

SUMMER CAMP CANCELLATION POLICY.
Space Voyage Summer Camp for the summer of 2026 will not be cancelled. We rarely cancel a camp camp week, regardless of class size. Should the school district cancel our facilities-use, due to a pandemic, construction or any other reason, we will run the camp online, in a virtual setting using Zoom, science kits, and mailed supplies. Each online camp week will run during the same calendar dates as-if in-person. Some activities will be done together (online), with some independent work and sharing, as well as working virtually in teams. While we do not expect this to happen. Since we are beynd Covid-19, we do not expect this to happen.

CHANGE OF WEEK POLICY.
Changes in attendance from one week to another is allowed permitting there is availability. The cost to change each week is $40.  This fee may be waived by Dr. Palmere. Please Email dr-palmere@spacevoyage.com to make arrangements.

CHANGE OF CAMP VENUE
Space Voyage reserves the right to move the camp location to different location, reasonably close in proximity (less than 7 miles).  In 30+ years of in-person camps, this has happened once due to construction. We do not expect it, but need to be prepared.  This policy is due to the massive amount of construction in the Jeffco schools.

ABOUT ONLINE CLASSES
ONLINE CLASS CANCELLATION AND REFUND POLICY.
Online Classes with an insufficient number of students may be cancelled. Students in these classes will be offered the following: A) moving to a future class with the same topic; B) movement to a different course in same time period; C) a voucher for a future class (fully paid); or, D) refund. Once a season has ended, no refunds are available.

REFUNDS FOR ONLINE CLASSES. 
Once an Online Class has begun there are no refunds. For Online Programs and Classes not yet started, you can cancel up to 15 days prior to the start of the program, with written notice or and email from the registering email. A full refund less a $50 administrative fee, less any payment processing fees shall be returned.

WITHDRAWING FROM AN ONLINE CLASS OR PROGRAM. 
Withdrawing from a progam, such as Project Voyager Webmasters, that has a curriculum of multiple weeks or months, can be cancelled with 30 days written or Email notice (from originating Email). Any recurring fees will stop after this full 30 day notice.

HELP WITH TAX CREDITS
Can Space Voyage help with Child Carer Tax Credit Documentation?
Yes. Send the form, with instructions on what you need signed, and when your child attended, along with a self-addressed envelop to Space Voyage. We will get it back in the mail as soon as possible. Please include instructions, if needed, to avoid delays. You are welcome to have Dr. Palmere sign your forms during your childs week at camp.  If we can do this paperwork at camp, we will be happy to assist.

If you have a question, please contact Dr. Palmere, the founder and camp director.